GENERAL PROVISIONS<\/p>\n
GENERAL TERMS AND CONDITIONS OF SALE<\/strong><\/p>\n These terms and conditions of sale apply only to the current retail price list published by TH\u00c9 GOURMAND . They cancel those of the previous publications and can be modified at any time. Any order implies the customer’s unreserved acceptance of these general conditions.<\/strong><\/p>\n The website www.thegourmand.com, is the property of LACHEVRE SARL, a limited liability company with a capital of 5,000\u20ac, registered at the Registre du Commerce et des Soci\u00e9t\u00e9s de Vannes under the number RCS 899382121; Head office address 5 R\u00e9sidence du Golfe, 56000 Vannes, France. Its SIRET number is 899 382 121 00015. Telephone +670081339 AUTHOR OF THE COMMERCIAL OFFER<\/strong><\/p>\n The author of the offer which is the subject of a sales or service contract is LACHEVRE SARL.<\/p>\n PRODUCTS & CONTACTS OF THE DISTANCE SELLING SERVICE<\/strong><\/p>\n Information on the products likely to be sold by the Distance Selling Service and through the website www.thegourmand.com is available on the website. In accordance with the terms of Article L.111-1 of the Consumer Code, the customer is able, before the conclusion of the contract, to know the essential characteristics of the goods and services sold, namely their nature, quantity and substantial qualities. ON THE SITE<\/strong><\/p>\n To order the desired items, enter their product sheet by clicking on their reference, choose the desired quantity and click on “Add to order”. Your choices will be automatically added to your basket. Once you have ordered all the products you want, click on “Complete Order” and fill in the forms with your full contact details and payment method. If you forget, your order will not be valid. BY MAIL<\/strong><\/p>\n If you prefer to pay by cheque, you can place your order on plain paper, clearly indicating the reference of the tea or article you want, its description, the quantity, the price, any discounts and delivery costs, your name, customer number – if you have one – and address, the place of delivery and your telephone number.<\/p>\n The products are subject to French VAT for delivery in metropolitan France or in the European Union. All orders are invoiced according to the conditions shown in the catalogue in force at the date of registration of the order. However, prices may be modified thereafter, without prior notice. PARTICIPATION IN THE SHIPPING COSTS<\/strong><\/p>\n Add 4,50 \u20ac for any order delivered to the same address in Metropolitan France and under 70 \u20ac of purchase.<\/p>\n You can pay online at the time of ordering by credit card (Carte Bleue, Visa, Eurocard, Mastercard) on the secure BNPPARIBAS page, linked to our site. To be registered, the order must be paid in full. Unpaid orders will not be delivered. Any unpaid order or payment incident (false bank details, lack of funds in the customer’s account, etc.) will be invoiced at 15 \u20ac. The security protocol used (SSL) guarantees total confidentiality of personal information transmitted over the Internet.<\/p>\n TH\u00c9 GOURMAND undertakes to transmit the personal information of its customers only to its banks for the purpose of paying for the order. All our offers are subject to availability. For products not stored in our warehouses, our offers are valid subject to availability from our suppliers. Pursuant to the provisions of Article L121-21-8 of the Consumer Code, the right of withdrawal cannot be exercised for contracts relating to the supply of goods which, due to their nature, are likely to deteriorate or expire rapidly or cannot be returned. Similarly, it does not apply to the supply of clearly personalised goods. For other products or services, and in accordance with the provisions of Article L. 121-21 of the Consumer Code, the customer has a period of 14 working days from delivery to withdraw and return the order for exchange or refund.<\/p>\n The consumer must bear the cost of returning the goods. The product must be returned in its original packaging, undamaged, accompanied by any accessories, instructions for use and documentation. TH\u00c9 GOURMAND undertakes not to divulge to third parties the information communicated to it. This information is confidential. It will only be used by its internal services to process orders and to reinforce and personalise the communication and the cultural and product offer reserved for TH\u00c9 GOURMAND customers. The Service may provide or third parties may include links to other websites or other Internet sources. Insofar as TH\u00c9 GOURMAND cannot control these external sites and sources, each user acknowledges that TH\u00c9 GOURMAND cannot be held responsible for the availability of these external sites and sources, and cannot bear any responsibility for the content, advertising, products, services or any other material available on or from these external sites or sources. Furthermore, each user acknowledges that TH\u00c9 GOURMAND cannot be held responsible for any damage or loss, whether proven or alleged, resulting from the use of or having trusted the content, goods or services available on these external sites or sources.<\/p>\n Orders are processed and shipped the day after they are placed. SERVICE PROVIDERS USED DEPENDING ON THE DESTINATION<\/strong><\/p>\n \u2666 For France, Dom\/Tom, Switzerland, Australia, Russia, Brazil:<\/strong><\/p>\n Shipments by La Poste, Colissimo suivi service delivered without signature or against signature or Colissimo Expert International<\/p>\n CALCULATION OF SHIPPING COSTS<\/strong><\/p>\n \u2666 Deliveries in mainland France :<\/strong><\/p>\n Free shipping for any order of an amount greater than or equal to 70 euros including VAT. \u2666 Deliveries to DOM \/ TOM :<\/strong><\/p>\n Shipping costs vary according to the weight and destination of the package. Shipping costs vary according to the weight, volume and destination of the package.<\/p>\n Shipping costs vary according to the weight, volume and destination of the package. \u2666 Deliveries in Europe and the rest of the world by Post :<\/strong><\/p>\n Shipping costs vary depending on the weight and destination of the package. DESTINY<\/strong><\/p>\n For all deliveries outside France, a telephone number where the recipient can be reached must be provided.<\/p>\n DELIVERY TIMES<\/strong><\/p>\n The delivery times below do not take into account imponderables: in fortuitous cases or as a result of force majeure, defined as unforeseeable and unavoidable facts preventing the professional from fully performing the obligation of the contract.<\/p>\n \u2666 Orders shipped to metropolitan France:<\/strong><\/p>\n The shipment is made in Colissimo Suivi, the delivery time generally noted is 48 h (working days) after taking charge of the package by the Post Office (indicative time given by the Post Office).<\/p>\n \u2666 Orders shipped to the DOM \/TOM :<\/strong><\/p>\n The shipment is made by the Post Office in Colissimo Access OM, the indicative delivery times are 5 to 7 working days after the package is picked up by the Post Office (indicative time given by the Post Office).<\/p>\n \u2666 Orders sent to Europe by post:<\/strong><\/p>\n The delivery times generally observed vary according to the destination from 3 to 5 working days after the package is picked up by the Post Office (indicative time given by the Post Office).<\/p>\n \u2666 Orders shipped to the rest of the world by post:<\/strong><\/p>\n The shipment is made by the Post Office in Colissimo Expert International, the delivery times generally observed vary according to the destination from 5 to 8 working days after the package is picked up by the Post Office (indicative time given by the Post Office).<\/p>\n CUSTOMS FEES<\/strong><\/p>\n In the French overseas departments and territories and outside the European Union, customs or import taxes may be requested when the package is delivered. It is the buyer’s responsibility to find out the amount of these taxes from his local customs office.<\/p>\n PARCEL TRACKING<\/strong><\/p>\n \u2666 Orders sent by Colissimo Suivi :<\/strong><\/p>\n In the “My Orders” section of the “My Account” page, you will find the tracking number as well as the internet link allowing the tracking of your parcel from departure from our service to final delivery.<\/p>\n Upon receipt of your order placed on our website (or handwritten, electronic or faxed), you will receive your parcel as soon as possible. TH\u00c9 GOURMAND guarantees that the products have been the subject of all the necessary care in order to ensure their conformity to the description which appears on the site at the date of the order.<\/p>\n The delivery address must not be a post office box. If this is the case, the order cannot be taken into consideration. To better serve you, TH\u00c9 GOURMAND has selected La Poste (colissimo suivi). TH\u00c9 GOURMAND undertakes to exchange or reimburse any product with a hidden defect, a redhibitory defect in accordance with article 1641 of the Civil Code and L211-1 and following of the Consumer Code, or which does not meet the quality requirements that our customers are entitled to expect from our company, provided that this claim is made in good faith. In accordance with the legislation, if the exchange obviously entails a cost too great for TH\u00c9 GOURMAND, the company will reimburse the article.<\/p>\n The refund of products only is due on condition that no anomaly is found on the products. The return of an article visibly used or manipulated by the customer renders null and void the exercise of his retraction and will not lead to a refund. If this were the case, TH\u00c9 GOURMAND reserves the right not to reimburse the customer.<\/p>\n The refund of the total amount of the order will be made within 14 days following the complaint by the same means as the one used by the customer at the time of his order. You will receive a printable email or letter confirming the information and date of your refund.<\/p>\n The items concerned will be exchanged within 14 days of the complaint. If the items are not available, they will be replaced in the same quantities by items of equivalent or higher quality and value. You will receive by post or email a delivery note for the new items as well as a pre-filled return form paying the postage costs of the parcel according to the chosen carrier.<\/p>\n The products offered are in conformity with the French legislation in force. TH\u00c9 GOURMAND cannot be held responsible in case of non-compliance with the legislation of the country where the products are delivered. It is up to the client to check with the local authorities the possibilities of importing or using the products or services he\/she intends to order.<\/p>\n The customer is solely responsible for the choice of the products and their conservation as from their physical reception. Under no circumstances can TH\u00c9 GOURMAND be held responsible for any damage occurring as a result. TH\u00c9 GOURMAND guarantees that the products are in perfect condition when handed over to the carrier.<\/p>\n The photographs and texts reproduced and illustrating the products presented are not contractual. Consequently, TH\u00c9 GOURMAND cannot be held responsible for any error in one of these photographs or texts. TH\u00c9 GOURMAND shall not be held liable for any indirect damage resulting from the present (operating loss, loss of profit, loss of opportunity, damage or costs).<\/p>\n TH\u00c9 GOURMAND also declines all responsibility for any damage of any kind resulting from fraudulent intrusion by a third party leading to a modification of the information made available on its site. Nor can it be held responsible for any damage of any kind resulting from the interpretation or use of the information available on this server.<\/p>\n In any case, whatever the possible reason for calling TH\u00c9 GOURMAND into question, its liability is limited to the lower of the two following amounts: (i) the amount of the direct loss suffered by the customer or (ii) the price of the order.<\/p>\n LACHEVRE SARL is the owner of the website www.th\u00e9gourmand.com and holds all related rights. All texts, comments, works, illustrations and images reproduced on the site \/www.thegourmand.com are reserved under copyright and intellectual property law for the whole world.<\/p>\n The user only has a private, individual, personal and non-transferable right to use the content of the site or one of its elements, as well as a right of reproduction for storage for the purposes of representation on a single screen and reproduction, in one copy, for backup or printing on paper. TH\u00c9 GOURMAND cannot be considered as granting any other right than that of consulting the site.<\/p>\n Unless prior and express authorisation has been granted by LACHEVRE SARL, it is forbidden to copy and\/or download all or part of the site or its contents. Any total or partial reproduction of the TH\u00c9 GOURMAND catalogue is strictly forbidden.<\/p>\n Our photos are subject to the law of July 1st 1992 and any other law on literary and artistic property and on the rights of the person and his image. Any use, reproduction or interpretation of our photographs without our prior written consent is an infringement of the law.<\/p>\n LINKS<\/strong><\/p>\n The Distance Selling Service may provide or third parties may include links to other websites or other Internet sources. Insofar as LACHEVRE SARL cannot control these external sites and sources, each user of the TH\u00c9 GOURMAND-LACHEVRE SARL website acknowledges that the said company cannot be held responsible for the availability of these external sites and sources, and cannot bear any responsibility for the content, advertising, products, services or any other material available on or from these external sites or sources. Furthermore, each user acknowledges that LACHEVRE SARL cannot be held responsible for any damage or loss, whether proven or alleged, resulting from the use of or having trusted the content, goods or services available on these external sites or sources.<\/p>\n PROCESSING OF PERSONAL DATA<\/strong><\/p>\n In compliance with the French Data Protection Act n\u00b078-17 of 6 January 1978, amended by Act n\u00b02004-801 of 6 August 2004 and by Order n\u00b0200-111012 of 24 August 2011 transposing the European Directive 2009\/136\/EC, and with the other legal provisions in force, LACHEVRE SARL informs its customers and users of its website that it is compiling an electronic file from customer accounts containing personal information freely and expressly provided by the customer when ordering from the Distance Selling Service, on thegourmand. com website or when registering for the Newsletter. This file contains the customer’s surname, first name, postal and e-mail addresses, telephone number, personal identifiers relating to the customer’s account, browsing language and order history. The bank details transmitted for the purpose of paying for an order are not kept by TH\u00c9 GOURMAND-LACHEVRE SARL and are directly processed by its banks during any transaction. The information in this file collected by LACHEVRE SARL is kept by the company for 3 years. At the end of this period, an email will be sent to you proposing to renew your consent: if you accept we will maintain the file, if you refuse your personal information will be deleted. Failure to respond will result in the destruction of the personal account data. This file is declared to the CNIL in accordance with the French regulations in force.<\/p>\n The information collected allows the company to respond to the expectations of its customers. It is only used by the internal services of LACHEVRE SARL for its commercial and trading activities, in order to ensure the processing of orders, to reinforce and personalise the communication and commercial offer reserved for LACHEVRE SARL customers and to maintain the website. In the event that the customer voluntarily and consciously continues to supply this file, he\/she has the right to access, rectify and oppose this information concerning him\/her in accordance with the law “Informatique et Libert\u00e9s”.<\/p>\n All he\/she has to do is to express his\/her request by email or post, indicating his\/her surname, first name, address and, if possible, customer reference to the address of the Distance Selling Department or to our IT Department at the following address: othe.boutique@yahoo.com<\/p>\n THE GOURMAND-LACHEVRE SARL does not divulge to any third party, in particular advertising agencies, and does not use the information communicated for any purpose other than the strict economic activity of the company or any other information of a directly or indirectly identifying nature left on its website. This information is confidential. Financial information will be transmitted to its banks for the purpose of order settlement and payment verification and security procedures. COOKIES<\/strong><\/p>\n \u2666 Consent and definition<\/strong><\/p>\n Cookies are files installed by a website on the computer of an Internet user or any device connected to the Internet when browsing the site, which allow the connected device to be recognised during a future visit and to perform various other functions. Your navigation on the mariagefreres.com website requires the use of cookies: you must consent to this in order to be able to place an order and to keep your selection in the shopping basket. Here are the different types of cookies generally used by website publishers:<\/p>\n \u2666 Data collected and life span<\/strong><\/p>\n LACHEVRE SARL only uses server cookies which fall into the category of cookies necessary for the operation of the site. These cookies have a lifespan of 48 hours, with the exception of the cookie managing your shopping cart which is stored for 7 days if you are identified by logging into your customer account. LACHEVRE SARL collects the history of the items you have consulted and your purchases, the history of your connections when you identify yourself and your consent to the use of cookies.<\/p>\n \u2666 Browser settings procedures In order to allow the use of cookies you must make changes in your browser:<\/p>\n Only the present terms and conditions in the French language are binding. LACHEVRE SARL<\/p>\n 5 RESIDENCE DU GOLFE 56000 VANNES FRANCE \n","protected":false},"excerpt":{"rendered":" GENERAL PROVISIONS GENERAL TERMS AND CONDITIONS OF SALE GENERAL PROVISIONS These terms and conditions of sale apply only to the current retail price list published by TH\u00c9 GOURMAND . They cancel those of the previous publications and can be modified at any time. Any order implies the customer’s unreserved acceptance of these general conditions. The…<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1180","page","type-page","status-publish","hentry","description-off"],"yoast_head":"\n\n
\nEmail : othe.boutique@yahoo.com
\nLACHEVRE SARL is the owner of the website https:\/\/www.thegourmand.com and holds all related rights. Unless prior and express authorisation is given by LACHEVRE SARL, it is forbidden to copy or download all or part of the site or its contents.<\/p>\n
\nThese are displayed by LACHEVRE SARL in French, English and Spanish on the website.
\nMoreover, our Service is at your disposal for any additional request, from Monday to Friday from 9:30 am to 5:00 pm:
\nTel : +33 6 70 08 13 39
\nFax : +33 6 70 08 13 39
\nEmail : othe.boutique@yahoo;com
\n5R\u00e9sidence du Golfe, 56000 Vannes<\/p>\n\n
\nYou can choose several products of the same reference by changing the quantities in the order form.<\/p>\n\n
\nThe prices thus displayed online on the pages of the TH\u00c9 GOURMAND website are inclusive of all taxes but do not include shipping costs which are added when viewing the basket.<\/p>\n
\nThe products remain the property of TH\u00c9 GOURMAND until full payment of the pr<\/p>\n\n
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\nA paid invoice listing the various elements of the order will be sent with the parcel or by post if the delivery address is different from the billing address.<\/p>\n\n
\nAll other information left on the site (name, e-mail…) will not be used in any other way (rental or sale of files…) than that linked to the strict activity of TH\u00c9 GOURMAND-LACHEVRE SARL. (Law “Informatique et Libert\u00e9s” n\u00b0 78-17).<\/p>\n\n
\nBefore the conclusion of the telematic sales contract, the customer will see on his screen an order form representing in detail the whole of his order valued at the price including all taxes, which he can modify or cancel. The validation of this order form shall constitute the conclusion of the telematic sales contract.
\nThe fact that a user fills in the order form on the site https:\/\/www.thegourmand.com and confirms the order (by clicking on the “Confirm order” button provided for this purpose) shall constitute full and complete acceptance of these conditions, which alone shall be applicable to the contract thus concluded and acceptance of payment by debiting his or her bank card at the price indicated.
\nThe sale becomes final after acceptance of the transaction by the secure online payment services.
\nThe data recorded by www.thegourmand.com constitutes the proof of all transactions between www.thegourmand.com and its customers.
\nThe data recorded by the payment system constitutes proof of the financial transactions.
\nTH\u00c9 GOURMAND reserves the right not to register an order for any reason whatsoever, in particular due to a product supply problem, a problem concerning the order received or a foreseeable problem concerning the delivery to be made.<\/p>\n\n
\nThe exercise of the right of withdrawal obliges the trader to reimburse the sums paid by the buyer within 14 days from the date on which the trader was notified of the consumer’s decision to withdraw.
\nYou do not have to give reasons for your decision. To make use of this right concerning your orders for goods, simply send the completed withdrawal form or clearly express your request on plain paper or by email to our Distance Selling Department, specifying<\/p>\n\n
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\nThe present article shall not prevent the assignment or transfer of activities to a third party.
\nIn accordance with the French Data Protection Act of 6 January 1978, each customer has the right to access, rectify and oppose any personal data concerning him\/her. To do so, simply make a request online or by mail, indicating your name, first name, address and, if possible, your customer reference: postmaster@mariagefreres.com<\/p>\n\n
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\nOrders placed on Friday, Saturday or Sunday are processed and shipped the following Monday.
\nOrders placed on a public holiday are processed and dispatched on the next working day.
\nOrders placed on a public holiday are processed and dispatched on the next working day. The dispatch of the order is therefore generally processed on the next working day following its registration.<\/p>\n
\nAny order of less than 70 euros including VAT will be shipped for a flat fee of 4,50euros.<\/p>\n
\nOrders are shipped by Colissimo Suivi, the delivery time indicated by the Post Office may vary from 5 to 9 days depending on the destination<\/p>\n
\nCustoms fees are payable upon delivery of the package. These costs are never included in the shipping costs (transport and packaging costs).<\/p>\n
\nCustoms fees are payable upon delivery of the package. These fees are never included in the shipping costs (transport and packaging costs).<\/p>\n\n
\nOrders can be delivered to many countries including Japan.
\nFor deliveries in Japan, please use the website (English or French version)<\/p>\n
\nThe products are sent to the delivery address indicated in the order. In the event of the absence of the addressee or of a person able to take possession of the products at the time of delivery, the carrier will leave a notice at the delivery address indicated by the customer inviting him to collect the products.<\/p>\n\n
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\nHowever, LACHEVRE SARL reserves the right to share this information with the competent authorities under the conditions required by law.
\nIn case of transfer of the activity to a third party, this data will be transmitted to the latter according to the legal provisions in force.<\/p>\n\n
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\nThe rights and obligations of the parties are governed by French law, in particular by the regulation of distance selling (articles L. 121-16 to L. 121-21 of the Consumer Code incorporating Directive 97\/7 EC of 20 May 1997 on the protection of consumers in respect of distance contracts).
\nAcceptances, drafts, money orders and carriage terms do not novate or derogate from this clause.<\/p>\n\n
\nT\u00e9l : 04 97 26 23 24 \/ de l’\u00e9tranger : +33 4 97 26 23 24
\n+ 33 6 7008 1339
\nE-mail :othe.boutique@yahoo.com<\/p>\n